About Darton Group

The Darton Group started its operations in Taiwan in 1982, with the establishment of Smerwick Limited. In 1984, Darton Limited Hong Kong was established and this company until today still remains its core operational company. In the years that followed, several additional companies were established to broaden the group's scope of business, together the companies make up the Darton Group and these companies were formed to provide specific areas of specialization.

The Group's innate trading competencies coupled with its varied integrated areas of specialization provide a unique platform as a supply chain specialist for China made products for export. 

The Group today is regarded as a leading exporter of China made products and is renowned for its innovative and multi dimensional approach.

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Services

Design

Design

Darton’s design department, which consists of 16 full time multi-cultural product and graphic designers, provides unique and trending design services for our customers. Our design services range is as below:

Specifically:

  • Licenses product
  • Display design
  • Industrial design
  • Packaging design
Comprehensive product services – one stop solution

Comprehensive product services – one stop solution

Darton provides complete supply chain services. With dedicated teams of product specialists, Darton is committed to meet the specific needs of particular customers for each product category through competitive prices, high quality and reliable delivery and services.

Specifically:

  • Trend Identification
  • Product sourcing
  • Product design and development
  • Packaging and display design
  • Manufacturing source identification & qualification
  • Production planning & management
  • Quality assurance
  • Export documentation
  • Shipping consolidation
  • Customs clearance
  • Logistics & reverse logistics
Web Based CRM (Customer Relationship Management)

Web Based CRM (Customer Relationship Management)

CRM stands for Customer Relationship Management. It consists of software and services, and is a new way of thinking about every aspect of customer relationships.

CRM typically involves centralizing all customer data and automating much of the tedious work in managing sales, marketing, and customer service.

Recently, CRM has also come to include a new type of business intelligence software analytics providing managers with a real-time snapshot of their sales, marketing, and service efforts. Armed with this data, management can determine if their business is on track to meet goals.

Our CRM system enables Darton’s staff to conduct product development, order placement and order tracking functions seamlessly through electronic data & document interchange with customers. Customers are issued a log-on pass code and through any web browser they are able to view the latest updated information pertaining to their orders.

Factory Audit

Factory Audit

Our specialist team spans all Asians countries, offering tailor-made programs to assess the supplier’s facilities, capabilities, quality systems, workplace environment, and operating procedures based on customer’s specific needs and requirements. Factory audit ensures our customers that the suppliers are capable to undertake a specific order according to customer’s requirements.

Quality Control

Quality Control

Darton’s quality control teams conduct on-site visits to ensure all products meet the quality standards as established by our customers. Stringent monitoring services include pre-production review, inspection of incoming components & materials, on-line audits, and final outgoing audits.

Darton's QA teams operate under the AQL (Assured Quality Level) Inspection (Military Standard 105E / BS6001) system for the inspection of both soft and hard goods. This ensures that production orders meet and exceed the highest quality standards for our customers.

For quality control, we follow the process below to ensure that the products conform with your specification:


Darton is ISO and Sedex certified. 

ISO Certified 

Sedex Certified

 



Specifically:

  • Factory evaluation
  • Online inspection
  • Pre-shipment inspection
  • Loading supervision
  • Quality control
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